Delivery and Return

GENERAL:

If you place an order electronically through the website you are using, you are considered to have accepted the preliminary information form and the distance sales contract offered to you.

Buyers are subject to the provisions of the Law on the Protection of the Consumer No. 6502 and the Regulation on Distance Contracts (Official Gazette: 27.11.2014/29188) and other relevant laws in force regarding the sale and delivery of the product they have purchased.

Shipping costs, which are the shipment cost of the product, will be paid by the buyers.

Each product purchased will be delivered to the person and/or organization at the address indicated by the buyer within 14 days, without exceeding the legal period. If the product is not delivered within this period, the buyers may terminate the contract.

The purchased product must be delivered complete and in compliance with the specifications stated in the order, together with warranty certificate, usage manual, and similar documents, if any.

In case it becomes impossible to sell the purchased product, the seller must inform the buyer in writing within 3 days from the date of learning this situation. The total amount must be refunded to the Buyer within 14 days.

NON-PAYMENT OF THE PURCHASED PRODUCT PRICE:

If the buyer does not pay the purchase price of the product or cancels it in the bank records, the seller's obligation to deliver the product ends.

SHOPPING MADE WITH UNAUTHORIZED USE OF CREDIT CARD:

After the product is delivered, if it is determined that the credit card used for payment by the buyer is used unjustly by unauthorized persons and if the product price sold is not paid to the Seller by the related bank or financial institution, the Buyer must return the product to the Seller within 3 days, at the shipping cost to the SELLER.

DELIVERY OF THE PRODUCT CANNOT BE MADE WITH UNFORESEEN REASONS:

If unforeseen reasons occur that the Seller cannot foresee and if the delivery of the product cannot be made on time, the situation is notified to the Buyer. The buyer can request the cancellation of the order, replacement of the product with a similar one, or postponement of the delivery until the obstacle is eliminated. If the buyer cancels the order; if the payment is made in cash, this fee is paid to him/her in cash within 14 days from the cancellation. If the payment is made by credit card and canceled, the product price will be returned to the bank within 14 days from the cancellation, but it is possible for the bank to transfer it to the buyer's account within 2-3 weeks.

BUYER'S OBLIGATION TO INSPECT THE PRODUCT:

The buyer must inspect the goods/services subject to the contract before receiving them; damaged, broken, torn packaging, etc. damaged and defective goods/services from the cargo company. If the delivered goods/services are damaged and defective, it will be deemed that the buyer has received them intact and sound. The BUYER must keep the goods/services after delivery with care. If the right of withdrawal will be used, the goods/services should not be used. The invoice must be returned with the product.

RIGHT OF WITHDRAWAL:

The BUYER may use the right of withdrawal from the contract by notifying the SELLER within 14 (fourteen) days from the date of delivery of the product he/she purchased to himself/herself or to the person/organization at the address indicated.

CONTACT INFORMATION FOR NOTIFICATION OF THE RIGHT OF WITHDRAWAL TO THE SELLER:

COMPANY

Company Name: Pureva Tekstil San. ve Tic. Ltd. Şti. Address: Musalla Bağları Mh. Beşik Sk. No:22 İç Kapı NO:1 Selçuklu, Konya Email: info@pureva.com.tr Tax Office/No: Selçuk/7330934978

DURATION OF THE RIGHT OF WITHDRAWAL:

If the product is a service, the right of withdrawal period starts from the date the contract is signed. In service contracts where the service has started to be performed with the approval of the consumer before the expiration of the right of withdrawal, the right of withdrawal cannot be exercised.

The expenses arising from the exercise of the right of withdrawal are covered by the SELLER.

In order to use the right of withdrawal, it is mandatory to notify the SELLER in writing by registered mail, fax or e-mail within 14 (fourteen) days and the product must not be used within the framework of the provisions regarding "Products for Which the Right of Withdrawal Cannot Be Used" specified in this contract.

USE OF THE RIGHT OF WITHDRAWAL:

If the invoice of the product delivered to a third party or the BUYER is corporate, the return must be made with the return invoice issued by the institution while returning the product. The box of the product to be returned, its packaging, if any, standard accessories, if any, should be delivered complete and undamaged.

RETURN CONDITIONS:

The SELLER is obliged to return the total price and the documents that put the BUYER under debt to the BUYER within a maximum of 10 days from the receipt of the withdrawal notice. If the product is defective due to the fault of the BUYER or if it becomes impossible to return the product, the BUYER is obliged to compensate the damages of the SELLER to the extent of the fault. However, the BUYER is not responsible for the changes and impairments that occur due to the proper use of the product or goods within the right of withdrawal period. In the event that the campaign limit amount set by the SELLER is reduced due to the use of the right of withdrawal, the amount of the discount used within the scope of the campaign is canceled.

PRODUCTS FOR WHICH THE RIGHT OF WITHDRAWAL CANNOT BE USED:

Products that are prepared in line with the personal needs or requests of the BUYER, products that are not suitable for return due to their nature, products that deteriorate rapidly or have the risk of passing their expiration date, products that are not suitable for return for health and hygiene reasons after being delivered, products that are mixed with other products after delivery and cannot be separated due to their nature, except for those provided within the scope of subscription agreement, newspapers and magazines, electronic content, software, data recording and data storage devices, computer consumables, The return of products whose packaging has been opened by the BUYER is not possible in accordance with the Regulation. In addition, the right of withdrawal cannot be used for services provided instantly in electronic environment or for intangible goods delivered to the consumer instantly, audio or video recordings, books, digital content, software programs, data recording and data storage devices, computer consumables, if the packaging is opened by the BUYER. Cosmetic and personal care products, underwear, swimwear, makeup materials, disposable products, products with the risk of rapid deterioration or whose expiry date has passed the possibility of return, products that are not suitable for return for health and hygiene reasons after delivery, products mixed with other products after delivery and that cannot be separated due to their nature, except for those provided within the scope of the subscription agreement, newspapers and magazines, audio or video recordings, books, digital content and software programs, data recording and data storage devices, computer consumables, opened by the BUYER in accordance with the Regulation